FAQs

What is corporate drop off catering?

Corporate drop off catering are orders that we prepare fully in our kitchen and deliver the final product to our clients. No staff is required and no preparation is done onsite.

What are your ordering policies?

We require each order to be for a minimum of 7 people so that you get the best tasting and presented food possible. We also ask for a minimum of 24hours notice for all items in our menu. We do try to accommodate orders within 24 hours, but it may be subject to availability and our delivery schedule. This is just a guide and some busy periods such as December & June we do book up, so please try to place orders with as much notice as possible.

Where do you deliver to?

We deliver all over the Northern Virginia, Washington and Suburban Maryland area. Our kitchen is centrally located and can get to all points in the area. Delivery charges vary based on the distance from our kitchen. Please call for the rates to your office.

Do you deliver on weekends or at off hours?

Yes, we do! However there are food & beverage minimums for all weekend, holiday or orders that require delivery between 5:30pm-6:00am, as well as an increased delivery charge. Please inquire for rates

What payment do you accept?

We accept all major credit cards, cash, checks or an approved corporate account. All orders will be charged or invoiced at the time of delivery

What is your cancellation policy?

We require 24 hours notice for all cancellations. This includes cases of inclement weather. All cancellations must be made in writing via email. Any order cancelled within 24 hours will be charged 100% of the invoice.

Do you accommodate special diets and requests?

Yes, our food is made fresh and from scratch. Please let us know of any dietary needs in advance and we will take care of it. Whether it’s vegetarian, vegan , gluten free or any other allergen, we have options available no matter what the rest of the group is eating

Do you cater weddings in the DC area?

We cater weddings and other special personal events through Root & Stem catering.  Root & Stem has become a leading green, chef driven catering company for events, social and corporate full service events.