FAQs

What is corporate drop off catering?

Corporate drop off catering are orders that we prepare fully in our kitchen and deliver the final product to our clients. No staff is required and no preparation is done onsite.

What are your ordering policies?

Please place all orders with as much advanced notice as possible. During busy seasons we do book up several days in advance. All menu items are priced per person unless otherwise indicated and are subject to a 10-person minimum. All delivery orders to Virginia and DC within a 10-mile radius are subject to a $150 food & beverage minimum. Orders outside of this radius may be subject to higher minimums and can be communicated by our team. You may order by calling or emailing your Sales Executive directly, calling our office at 703-289-1281, or emailing us at orders@dcgreenleaf.com, orders@rootandstemdc.com and a Sales Executive will be assigned to you.

Where do you deliver to?

We deliver all over the Northern Virginia, Washington and Suburban Maryland area. Our kitchen is centrally located and can get to all points in the area. Delivery charges vary based on the distance from our kitchen. Please call for the rates to your office.

Do you deliver on weekends or at off hours?

Yes, we do! However there are food & beverage minimums for all weekend, holiday or orders that require delivery between 5:30pm-6:00am, as well as an increased delivery charge. Please inquire for rates

What payment do you accept?

We accept all major credit cards, cash, checks or an approved corporate account. All orders will be charged or invoiced at the time of delivery

What is your cancellation policy?

We respectfully request all orders that are reduced in count or cancellations be submitted in writing or email by 12 noon 2 business days prior to your drop event. Our food is made from scratch just for you and cannot be reused. Any cancellations made after 12 noon 2 business days prior to the event will not be accepted. In the case of inclement weather, we require cancellation by 12 noon, 1 business day before. If the request is received after that time, the client will be responsible for the full cost of the order. Please submit cancellations to orders@rootandstemdc.com.

Do you accommodate special diets and requests?

Yes, our food is made fresh and from scratch. We have designed a specific menu to accommodate those with allergies and dietary restrictions who will require a supplemental meal. However, these menus do not contain specific restrictions in the list of ingredients. Our kitchen does contain flour, nuts, dairy, shellfish, and guests with food allergies should be aware that despite the utmost attention to detail and food safety, there is an inherent risk of cross-contamination.

Do you cater weddings in the DC area?

We cater weddings and other special personal events through Root & Stem Catering. Root & Stem has become a leading green, chef driven catering company for weddings, parties, and other full-service events.